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"My goal is to assure that anyone who uses American Sign Language and anyone who uses spoken English have no barriers in communicating or understanding each other."

-DIANA KAUTZKY, PRESIDENT/OWNER

Deaf Services Unlimited

400 Locust Street
Suite 170 @ Capital Square
Des Moines, IA 50309

Deaf Services Unlimited provides 24 hour services

Office hours:
Monday-Friday
8:00 a.m.-5:00 p.m.

Call us at:
515.243.4455 voice
515.243.3390 tty
800.930.2580 toll free

Fax us at:
515.237.3917

Email us!


Diana Kautzky Diana Kautzky - President/Owner
B.S. Candidate in Sociology with a minor in Business, Drake University, IA

Awards:
  • Certificate in Interpretation and Transliteration (CI/CT), Registry of Interpreters for the Deaf Specialist Certificate: Legal, Registry of Interpreters for the Deaf
  • Outstanding Entrepreneurship Award, Drake University, IA
  • “Leading the Way” Award, KCCI-TV (CBS affiliate), IA
  • Working Woman Entrepreneurial Excellent Award, Working Woman Magazine
Career History:
  • Diana Kautzky Interpreting Services/Deaf Expressions Unlimited, Cedar Rapids, IA
  • Deaf Services of Iowa, Dept. Of Health, Cedar Rapids, IA
  • Deaf Services Commission of Iowa, Dept. Of Human Rights, Des Moines, IA
  • Deaf Services Unlimited, Des Moines, IA
The “Real” Diana:
High energy, leader, marathon finisher, Aerosmith fan, enthusiastic, easily side tracked, sweet-tooth, stubborn—- I mean—- determined, visionary, loves to laugh, oldest child, hates to read, driven, thinks out-of-the-box, generous, “ideas” person, can't be given many choices, curious, smiles a lot, funny, Bo’s mom, busy, responsible, friendly, did I mention high energy, collects speeding tickets, loves to talk.

Joleen Gallant Joleen Gallant - Accounting Specialist
AAS in Accounting, National Technical Institute for the Deaf, Rochester NY

Career History:
  • New Mexico Registry of Interpreters, Albquerque, NM
  • Ashcraft Plumbing & Heating, Albquerque, NM
  • Film Microelectornics, Inc. Burlington, MA
  • Troop Issue Subsistence Activity, Fort Carson, CO
  • Kachina Kitches/Gallant Enterprises, Colorado Springs, CO
  • Deaf Services Unlimited, Des Moines, IA
The “Real” Joleen:
Hard working, quite sharp, numbers-oriented, responsible, organized, easygoing, always smiles, caring, independent, good listener, careful thinker, serious and down to business, detailed, calming presence, loves camping, traveling, sewing, and cross-stitching, pleasant, family-focused, a great Mom!!!

Dawn Taylor Dawn Taylor - Office Manager/Interpreter Coordinator
B.S. in Hotel/Restaurant-Institution Management, Iowa State University

Career History:
  • Selection & Assessment Services, Waterloo, IA
  • Engineering Animation, Inc., Ames, IA
  • Consolidated Management Co., Des Moines, IA
The “Real” Dawn:
Out-going, professional, quick learner, takes risks, fun-loving, loves sparkle, quick-witted, irreverent at the most appropriate times, sunny disposition, laid back, to the point, a "results" person, gets the job done, keeps things running smoothly around here, creative and outrageous, a combination of retro and groovy!, bakes a mean dessert, organized and neat, confident, loves to surf the net, has passion for life!

Andrea Ferguson Andrea Ferguson - Sign Language Interpreter/Office Assistant
B.S. Sign Language Interpreting, William Woods University, Fulton, MO

Awards:
  • Received a 4.0 in Major Studies (Sign Language Interpreting)
Career History:
  • City of Olathe, Sign Language Interpreter, Olathe
  • Deaf Services Unlimited, Inc. / Telecommunications Access Iowa, Des Moines, IA
The “Real” Andrea:
Smiles a lot, Mitch's twin sister, has a very close-knit family, addicted to fountain pop, idolizes Carrie Bradshaw's shoe collection, very observant, hard-working, friendly, engages people, stylish, good-natured, loves Rice Krispie treats, plays a mean game of Liverpool Rummy, doesn't care to read much, wide-eyed and ambitious, born in Iowa and raised in Kansas City, "get to know her and she will tell you what she thinks".

Nancy Krause Nancy Krause - Program Manager, Telecommunications Access Iowa
A.A.S. in Medical Records Technology, National Technical Institute for the Deaf/Rochester Institute of Technology, Rochester NY
Awards:
  • National Advisory Group member at National Technical Institute for the Deaf 1993-1997
Career History:
  • Metro Deaf School, St. Paul MN
  • DeafBlind Apartment Program, Texas Commission for the Blind, Austin, TX
  • Specialized Telecommunications Assistance Program, Deaf and Hard of Hearing Services for the State of Texas, Austin, TX
  • Deaf Services Unlimited, Inc. / Telecommunications Access Iowa, Des Moines, IA
The “Real” Nancy :
Fun-loving, easy-going, loves to play with words, enjoys being a mom to her dog, "Doogie Bowser" and her cat, "Pussy Willow", can be a teaser, has great compassion for animals, addicted to 'All My Children', conquering her stage-fright, detail-oriented, a great team player, gentle and very kind-hearted, tenacious joke teller, resourceful, progressive, friendly and warm, engaging and smart, originally from Minneapolis but still considers herself somewhat of a Texan, confident, and professional.

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