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"My goal is to assure that anyone who uses American Sign Language and anyone who uses spoken English have no barriers in communicating or understanding each other."

-DIANA KAUTZKY, PRESIDENT/OWNER

Deaf Services Unlimited

400 Locust Street
Suite 170 @ Capital Square
Des Moines, IA 50309

Deaf Services Unlimited provides 24 hour services

Office hours:
Monday-Friday
8:00 a.m.-5:00 p.m.

Call us at:
515.243.4455 voice
515.243.3390 tty
800.930.2580 toll free

Fax us at:
515.237.3917

Email us!


Interested in Getting Your Interpreting Costs Reimbursed?

DSU will assist you in getting reimbursed the maximum amount for your provision of interpreting services. You will be assured of clear and effective communication, delivery of quality customer services to your Deaf consumers, and be in compliance with state and federal mandates on accessibility requirements. We can help your business or organization pay virtually nothing for interpreting services. To find out more about this reimbursement opportunity, call us at 800/930-2580!

Interpreting

Deaf Services Unlimited is your first choice in quality communication access. If it is interpreting services you need, let us be your expert resource. Here's what we offer:

  • Top quality interpreting services in American Sign Language, English Sign Language and spoken English.
  • Nationally Certified Interpreters by the Registry of Interpreters for the Deaf, Inc.
  • Coordination of services provided by our professional staff for one-time requests, ongoing appointments and larger community events.
  • Available in all settings, wherever communication takes place.
  • An efficient solution in complying with state and federal laws assuring equal communication access.
  • Team approach in service delivery assuring optimum services allowing interpreters to function at their best.
  • Specialties including tactile and oral interpreting services.

Never used an interpreter before?  Click here for tips on what to do.

Captioning

With over 20 million persons in the U.S. who have a hearing loss, open and closed captioning offers video media, corporate training tapes, commercials and public service announcements to be accessible to this audience.

Deaf Services Unlimited offers state-of-the-art technology in transcribing and captioning your videos. Contact our office for an individual consultation on how we can produce a captioned video to meet your needs and offer very competitive pricing.

Video Remote Interpreting

We used to think that quality interpreting services were hard to come by in rural or remote areas, Video Remote Interpreting changed that reality. Through state-of-the-art video conferencing technology, Deaf Services Unlimited is able to provide you with the same professional interpreting services you receive in person, but through video. Video Remote Interpreting, or VRI, makes it possible for businesses, agencies and organizations to communicate with their clients, co-workers, customers and patients whether the service is needed in metropolitan cities or in rural areas where qualified interpreters can be scarce.

The process for scheduling and receiving services remains the same. You can request services on-demand or in advance by contacting the DSU Office and scheduling the time that you need services. DSU will then confirm the interpreter and the service will come to you from a remote location right to a TV screen or monitor in your office. It is a simple, easy and low-cost solution for those times when it seems impossible to receive interpreting services.

CART (Communication Access Realtime Translation)

CART is the instantaneous translation of the spoken word into English text using a stenotype machine, notebook computer and realtime software and displaying the text on a laptop computer, monitor or screen. The captioner and the consumer are in the same location.

Remote CART

The audio feed of a meeting or lecture is being transmitted by use of a microphone used by the speaker, which is transmitted over a phone line to the captioner who is at a remote location. The instantaneous translation of what the captioner/CART reporter hears is then transmitted to a consumers laptop computer through a modem or at a special website on the Internet.

DSU Buzz

The DSU Buzz is a quarterly e-newsletter that keeps you informed. In each issue you will find brief articles that will update you on what you need to know. Get all of the 'buzz' related to the ADA, interpreting, business strategies, tax incentives, and more. To receive the DSU Buzz, e-mail us at TalkToUs@DeafServicesUnlimited.com.

Telecommunication Access Iowa (TAI)

Telecommunications Access Iowa (TAI) is a program of the Iowa Utilities Board. TAI is the solution where people go for telephone equipment with special features that give them access and clearer communication over the telephone.

This discount voucher covers approximately 95% of the average cost for a standard telephone of your choice. Telephone equipment offered includes amplified phones, cordless amplified phones, text telephones, phones with a printed version of the conversation, phones that increase the volume of the callers speech, and Braille telephones, and more. Click here for more information.

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Deaf Services Unlimited